Privacy policy
This Privacy Policy describes how Bonix Shop (“Bonix Shop,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit, use our services, make a purchase from https://bonixshop.com (the “Site”), communicate with us, or otherwise interact with us (collectively, the “Services”).
For purposes of applicable data protection laws, Bonix Shop is the controller of the personal information described in this Privacy Policy, except where otherwise stated.
CONTACT
If you have questions about this Privacy Policy, would like to exercise your privacy rights, request more information about our privacy practices, or submit a complaint, contact us at:
Email: support@bonixshop.com
Website: https://bonixshop.com
Business name: Bonix Shop
PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with the Services. We may collect the following categories of information:
1. Contact information, such as your name, billing address, shipping address, email address, and telephone number.
2. Order and transaction information, such as products viewed or purchased, order history, returns, refunds, payment status, shipping information, and communications about an order.
3. Account information, such as your username, password, account preferences, saved addresses, and account activity.
4. Payment information, such as payment card details, billing information, payment confirmation, and transaction identifiers. Payment information is generally processed directly by Shopify Payments or another payment service provider, and we do not retain complete payment card numbers.
5. Customer support information, including information you provide when you contact us, submit a request, report a problem, or communicate with our support team.
6. Device and usage information, such as your IP address, browser type, device type, operating system, network connection, unique device identifiers, pages viewed, links clicked, referral URLs, search activity, shopping activity, and the date and time of your interactions.
7. Marketing and preference information, such as your communication preferences, cookie choices, interests inferred from your activity, and interactions with advertisements or promotional messages.
8. Information from third parties, including Shopify, payment processors, shipping and fulfillment partners, analytics providers, advertising partners, social media platforms, fraud prevention providers, and applications installed on our store.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you, including when you create an account, make a purchase, contact us, subscribe to marketing communications, submit a review, or otherwise provide information through the Services.
• Automatically through cookies, pixels, tags, software development kits, server logs, and similar technologies when you use the Site.
• From service providers and business partners, including Shopify, payment processors, logistics providers, analytics providers, advertising platforms, and fraud prevention providers.
• From publicly available sources where permitted by law.
HOW WE USE PERSONAL INFORMATION
We use personal information to:
• Provide and operate the Services.
• Process payments and complete purchases.
• Confirm, prepare, ship, track, deliver, return, exchange, and refund orders.
• Create and manage customer accounts.
• Communicate with you about orders, accounts, requests, and support matters.
• Personalize your shopping experience and recommend relevant products.
• Send marketing communications where permitted by law.
• Measure and improve our Site, products, advertising, and customer experience.
• Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity.
• Enforce our terms, protect our rights, and protect the rights and safety of customers and others.
• Comply with tax, accounting, consumer protection, regulatory, legal, and reporting obligations.
• Establish, exercise, or defend legal claims.
• Carry out other purposes disclosed to you at the time of collection or with your consent.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients:
• Shopify and its affiliated companies, which host and support our online store.
• Payment processors and financial service providers.
• Shipping, logistics, fulfillment, warehousing, and delivery providers.
• Customer service and communications providers.
• Information technology, cloud hosting, security, fraud prevention, and identity verification providers.
• Analytics, advertising, and marketing partners, subject to your consent or opt-out rights where required.
• Professional advisers, including lawyers, accountants, auditors, insurers, and consultants.
• Government authorities, regulators, courts, law enforcement agencies, or other parties when required by law or necessary to protect rights and safety.
• Parties involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
• Other parties when you direct us to disclose information or provide your consent.
We require service providers to process personal information only for authorized purposes and in accordance with applicable law and contractual obligations.
SHOPIFY
Our store is hosted by Shopify. Shopify processes personal information to provide the platform, checkout, payment, fraud prevention, analytics, customer privacy, and related services used by our store. Shopify may process information in countries other than the country where you live.
For more information about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
BEHAVIORAL ADVERTISING AND MARKETING
We may use personal information to deliver advertisements and marketing communications that may be relevant to you. This may include using Shopify services, analytics tools, advertising pixels, or advertising platforms to measure campaign performance, understand customer interests, and display advertisements on other websites or services.
Depending on your location, we will request consent before using non-essential advertising or analytics cookies. You may withdraw consent or change your choices through the cookie banner or privacy settings available on the Site.
You may also opt out of marketing emails at any time by clicking the unsubscribe link in a message. Unsubscribing from marketing messages will not prevent us from sending transactional or service-related communications.
For information about interest-based advertising and available industry opt-out tools, you may visit:
https://optout.networkadvertising.org/
https://optout.aboutads.info/
https://www.youronlinechoices.eu/
LEGAL BASES FOR PROCESSING IN THE EEA AND UNITED KINGDOM
If you are located in the European Economic Area (“EEA”) or the United Kingdom, we process personal information under one or more of the following legal bases:
1. Performance of a contract: to process purchases, receive payments, fulfill and deliver orders, provide customer service, manage returns or refunds, and otherwise perform our obligations to you.
2. Consent: to send certain marketing communications, use non-essential cookies, personalize advertising, or carry out other processing where consent is required. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
3. Compliance with legal obligations: to comply with tax, accounting, consumer protection, regulatory, fraud prevention, and other legal requirements.
4. Legitimate interests: to operate, secure, protect, analyze, and improve the Services; prevent fraud; provide customer support; understand business performance; and promote our products, where those interests are not overridden by your rights and freedoms.
5. Legal claims: where processing is necessary to establish, exercise, or defend legal claims.
We do not generally rely on vital interests or public-interest grounds for ordinary retail activities, but such grounds may apply in exceptional circumstances where permitted by law.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence, including Canada, the United States, Brazil, Ireland, and other countries where Shopify or our service providers operate.
Where required by law, international transfers are protected through recognized legal mechanisms, which may include adequacy decisions, standard contractual clauses, contractual safeguards, and supplementary technical or organizational measures.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and establish or defend legal claims.
Retention periods vary according to the type of information, the nature of our relationship with you, applicable limitation periods, and legal requirements. When personal information is no longer required, we will delete, anonymize, or securely isolate it, unless continued retention is required or permitted by law.
If you request deletion, we may retain limited information where necessary to comply with law, prevent fraud, resolve disputes, enforce agreements, or maintain a record of your request.
AUTOMATED DECISION-MAKING
We do not use customer personal information to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.
Shopify and certain service providers may use limited automated tools to identify and prevent fraud, abuse, payment risks, or security threats. These tools may temporarily block or flag a transaction or account for review. Where applicable law provides a right to request human review or contest a significant automated decision, you may contact us using the details above.
SALE OR SHARING OF PERSONAL INFORMATION
We do not sell personal information in exchange for money.
Certain privacy laws, including California law, may define “sale,” “sharing,” or “targeted advertising” broadly enough to include the use of advertising cookies, pixels, or similar technologies that disclose identifiers or internet activity to advertising partners.
Where applicable, you may opt out of the sale or sharing of personal information or the use of personal information for targeted advertising by using the “Your Privacy Choices” or cookie settings link on the Site. We also honor legally recognized opt-out preference signals, such as Global Privacy Control, where required.
We do not knowingly sell or share the personal information of individuals under 18 years of age.
YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of personal information.
• Request restriction of processing.
• Object to certain processing, including direct marketing and processing based on legitimate interests.
• Request a portable copy of certain personal information.
• Withdraw consent at any time where processing is based on consent.
• Opt out of the sale, sharing, or use of personal information for targeted advertising.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Appeal a decision regarding a privacy request, where applicable.
• Lodge a complaint with a data protection authority.
• Receive equal service and pricing and not be discriminated against for exercising privacy rights.
To exercise a privacy right, email support@bonixshop.com. Please describe your request and provide enough information for us to verify your identity and locate your records. We may request additional information where reasonably necessary. We will respond within the period required by applicable law.
You may authorize another person to submit a request on your behalf where permitted by law. We may require evidence of the agent’s authority and may need to verify your identity directly.
EEA AND UK RIGHTS
If you are located in the EEA or United Kingdom, you may have rights of access, correction, deletion, restriction, objection, data portability, and withdrawal of consent. You may also lodge a complaint with the data protection authority in the country where you live, work, or believe a violation occurred.
A list of EEA data protection authorities is available at:
https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
United Kingdom residents may contact the Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
CALIFORNIA PRIVACY RIGHTS
California residents may have rights under the California Consumer Privacy Act, as amended, including the rights to know, access, correct, delete, and obtain information about categories of personal information collected, used, disclosed, sold, or shared; to opt out of sale or sharing; to limit certain uses of sensitive personal information; and to receive non-discriminatory treatment.
We do not use or disclose sensitive personal information for purposes that require a separate right to limit, unless this changes and we provide the required notice.
To submit a request, email support@bonixshop.com or use the privacy controls available on the Site.
BRAZILIAN PRIVACY RIGHTS
If Brazil’s Lei Geral de Proteção de Dados Pessoais (“LGPD”) applies, you may have the right to:
• Confirm whether we process your personal information.
• Access your personal information.
• Correct incomplete, inaccurate, or outdated information.
• Request anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed information.
• Request portability where available and regulated.
• Request information about entities with which information has been shared.
• Request information about the possibility of refusing consent and the consequences of refusal.
• Withdraw consent.
• Request review of certain decisions made solely through automated processing.
• Object to processing carried out in violation of the LGPD.
• Submit a complaint to Brazil’s National Data Protection Authority (“ANPD”) or consumer protection authorities.
Requests may be sent to support@bonixshop.com.
COOKIES AND SIMILAR TECHNOLOGIES
A cookie is a small file stored on your computer, mobile device, or browser when you visit the Site. We and our service providers use cookies, pixels, tags, local storage, and similar technologies to operate the store, remember preferences, keep the shopping cart and checkout functioning, secure the Site, prevent fraud, understand usage, measure performance, personalize content, and provide advertising.
We may use the following categories:
1. Strictly necessary cookies: required for core functions such as navigation, account login, shopping cart, checkout, security, fraud prevention, privacy preferences, and payment processing.
2. Functional cookies: remember choices and improve convenience and personalization.
3. Analytics cookies: help us understand how visitors use the Site and measure performance.
4. Advertising cookies: help measure campaigns, limit repeated advertisements, and deliver advertising that may be relevant to you.
The cookies and technologies used by Shopify and installed applications may change over time. Current information about Shopify cookies is available at:
https://www.shopify.com/legal/cookies
Where required, non-essential cookies will not be activated until you provide consent. You may manage your choices through the cookie banner or privacy settings available on the Site. You may also configure your browser to reject or delete cookies. Blocking cookies may affect Site functionality, including account, cart, checkout, and preference features.
GLOBAL PRIVACY CONTROL AND DO NOT TRACK
Where required by applicable law, we recognize browser-based opt-out preference signals such as Global Privacy Control as a request to opt out of sale or sharing for the browser or device sending the signal.
Because there is no universally accepted standard for all “Do Not Track” browser signals, we do not respond to signals that are not legally recognized opt-out preference signals.
SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure or transmission method is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping account credentials confidential. Please do not send sensitive or confidential information through insecure communication channels.
CHILDREN
The Services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information directly from children. If you are a parent or guardian and believe a child has provided personal information to us, contact support@bonixshop.com so we can review and delete the information where required.
THIRD-PARTY WEBSITES AND SERVICES
The Site may contain links to websites, applications, payment services, or platforms operated by third parties. We are not responsible for the privacy or security practices of third parties. Review their privacy notices before providing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal obligations, or other operational reasons. The revised version will be posted on the Site with an updated “Last updated” date. Where required, we will provide additional notice or obtain consent.
COMPLAINTS
Please contact us first at support@bonixshop.com so we can attempt to resolve your concern.
Depending on your location, you may also have the right to submit a complaint to a competent privacy or data protection authority, including:
• Your local EEA data protection authority:
https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
• The UK Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
• The California Privacy Protection Agency:
https://cppa.ca.gov/
• Brazil’s National Data Protection Authority:
https://www.gov.br/anpd/
CONTACT DETAILS
Bonix Shop
Website: https://bonixshop.com
Email: support@bonixshop.com